Sooner · version 2026-11-14
Subprocessors
Third parties that process personal data on our behalf to run Sooner. Customers are notified of changes as described in the DPA.
Current subprocessors
| Provider | Purpose and data | Location | Transfer safeguard |
|---|---|---|---|
| Amazon Web Services (Amazon SES, SNS) Amazon Web Services, Inc. / Amazon Web Services EMEA SARL | Email sending and delivery events: message content, sender and recipient addresses, delivery, bounce, complaint, open and click data | United States (us-east-1 by default; other regions on request) | EU Standard Contractual Clauses (AWS DPA); EU-US Data Privacy Framework |
| Convex Convex, Inc. | Application database, backend functions, queues and file storage: all customer data, account data, logs | United States | EU Standard Contractual Clauses (Convex DPA) |
| Vercel Vercel Inc. | Hosting the dashboard and website; request logs including IP addresses | Global edge network; United States | EU Standard Contractual Clauses; EU-US Data Privacy Framework |
| Paddle Paddle.com Market Limited | Merchant of record: checkout, payments, invoices, tax, refunds. Paddle acts as an independent controller for payment data. | United Kingdom; payment processors worldwide | UK adequacy decision; Paddle's own transfer safeguards |
| GitHub / Google (optional) GitHub, Inc.; Google LLC | Sign-in, only if you choose that provider: name, email address, avatar | United States | EU-US Data Privacy Framework; Standard Contractual Clauses |
Changes
We announce new subprocessors at least 30 days before they start processing customer data, by email to team owners and on this page. You may object on reasonable data protection grounds within that period; if we can't resolve the objection, you may terminate the affected service and receive a pro-rata refund of prepaid fees.
Company and contact details
- Operator
- Quad Labs L.L.C.
- Legal form
- Shoqëri me përgjegjësi të kufizuara (L.L.C.)
- Address
- Bahri Fazliu 5, Lipjan, Kosovo
- Authorized representative
- Erzen Krasniqi, Managing Director
- Business register
- Kosovo Business Registration Agency (ARBK)
- Registration number
- 812332279
- Contact
- erzen@quad-labs.com
- Privacy contact
- erzen@quad-labs.com
- Abuse reports
- erzen@quad-labs.com
- Telephone
- +383 44 960 266
Paddle is the merchant of record for purchases. For payment, invoice or refund questions you can also contact Paddle via paddle.net.